Annual Maintenance Contracts (AMC) for Audiology Equipment
An AMC keeps your audiometers, tympanometers, OAE and ABR/BERA systems running within manufacturer specification year-round, with scheduled maintenance, calibration and priority breakdown support bundled into a single annual contract instead of ad-hoc service calls.
What's Included
Scheduled Preventive Maintenance
Periodic on-site checks and calibration verification to catch wear before it causes a breakdown.
Breakdown Support
Priority response when equipment goes down, with diagnosis and repair by our in-house technicians.
Priority Response Time
AMC customers are prioritised over ad-hoc service requests for faster turnaround.
Genuine Spare Parts
Access to our stocked spare-parts inventory, with parts pricing agreed as part of the contract terms.
Calibration Included
Scheduled calibration with a certificate is bundled into the contract term, not billed separately.
Technical Support
Phone and remote support from our service team for day-to-day operational questions.
Equipment Covered & Terms
AMC terms are structured around your equipment count, brand mix and location — covering a single device up to a full hospital or clinic fleet. Contract length, response-time commitment and whether replacement parts are included are all agreed upfront in writing before the contract starts, so there are no surprises at renewal.
Frequently Asked Questions
What equipment is covered under an AMC
Audiometers, tympanometers, OAE systems and ABR/BERA equipment — from Meditechnica or purchased elsewhere, subject to parts availability for that brand and model.
What is the response time under AMC
AMC customers get priority response over ad-hoc service requests; exact response-time commitments are agreed in your contract based on your location and equipment count.
Is calibration included in the AMC, or billed separately
Calibration is included in the AMC term — you get scheduled calibration with a certificate as part of the contract, not as an extra line item.
Can we cover multiple devices under one AMC
Yes, an AMC can cover a single device or your entire equipment fleet — pricing scales with the number and type of devices covered.
What happens if a part needs replacement during the AMC period
Labour and scheduled maintenance are covered under the contract; replacement parts are quoted separately unless your specific AMC tier includes parts — this is confirmed upfront in your contract terms.
Get an AMC Quotation
Tell us your equipment list, brands and location — we'll put together AMC terms and pricing for your facility.
Request AMC Quotation