Shipping Policy
Meditechnica Healthcare Pvt Ltd ships audiology equipment, accessories and consumables across India. This policy explains how orders are processed and delivered.
Processing Time
Orders are typically processed within 1–3 business days of order confirmation. Equipment requiring calibration or configuration before dispatch may take longer — our team will confirm the expected timeline at the time of order.
Delivery
We ship via trusted courier and logistics partners to locations across India. Delivery timelines vary by location and product, generally ranging from 3–10 business days after dispatch.
Shipping Charges
Shipping charges, where applicable, are communicated at the time of quotation and depend on the size, weight and destination of the shipment.
International & Export Orders
For export shipments outside India, freight, insurance, customs clearance and destination-country duties/taxes are charged separately from the equipment price, based on the actual courier/freight-forwarder cost at the time of shipping. Because these costs depend on destination, shipment weight/volume, and prevailing freight rates on the day of dispatch, our team confirms the exact shipping cost as part of your quotation before any order is confirmed — it is never a fixed, pre-quoted figure.
Damaged or Missing Items
Please inspect your shipment on arrival. If an item arrives damaged or is missing from the package, contact us within 48 hours of delivery so we can arrange a replacement or resolution.
Contact
For shipping questions, write to support@meditechnica.com or call +91 88020 60145.
